The Hik-Connect - for End User application is required to remotely monitor your SatFocus Security Solutions CCTV, NVR, DVR, and Intercom devices.
Always download the app from the official platforms listed below to ensure you receive the most secure and up-to-date version.
You have two options for downloading the official Android application:
| Method | Link | Notes |
| Google Play Store | Search for "Hik-Connect - for End User" | This is the easiest and most common way. |
| Hikvision App Store (APK) | Visit https://appstore.hikvision.com/ | If you cannot access the Google Play Store (e.g., due to regional restrictions), you can download the APK file directly from the official Hikvision App Store. You may need to grant permission to install apps from "Unknown Sources" on your phone. |
| Method | Link | Notes |
| Apple App Store | Search for "Hik-Connect - for End user" | This is the only official source for iPhone and iPad devices. The app is listed under the Photo & Video category. |
When searching the app stores, look for the official app named "Hik-Connect - for End User" developed by Hangzhou Hikvision Digital Technology Co., Ltd.