How to Reset Your Texecom Premier Elite Alarm System (2025 Guide)
The Texecom Premier Elite is one of the UK's most reliable security alarm systems—but like any alarm, there may be times when you need to perform a reset. Whether your alarm has activated, is showing a system fault, or requires a user/anti-code reset, this guide will walk you through the correct steps for 2025.
1. How to Perform a Standard User Reset
A user reset is the most common type of reset and is used after an alarm activation.
Steps:
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Silence the alarm
Enter your 4-digit user code on the keypad. -
Check system alerts
If the keypad displays SYSTEM ALERTS, enter your user code again to view the fault or the triggered zone. -
Reset the system
Press the RESET key on the keypad.
Your system should return to its normal disarmed state.
When this works:
✔ Alarm activations
✔ Minor faults
✔ Returning the system to standby mode
2. Engineer Reset (When Required)
If your Premier Elite system is programmed to require an engineer reset, you won’t be able to clear the alarm yourself.
This usually applies to:
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Monitored systems
-
Confirmed alarm activations
-
Certain tamper faults
In this case, the system will display a message such as:
ENGINEER RESET REQUIRED
👉 You will need a qualified Texecom engineer to reset it.
3. Anti-Code Reset (For Some User-Locked Systems)
Some Texecom systems require a special anti-code for resetting.
How it works:
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Enter your normal user code.
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Press RESET — the keypad will show a random 4-digit number.
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Provide this number to your alarm installer or monitoring centre.
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They will generate a matching anti-code.
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Enter the anti-code on your keypad to complete the reset.
This method is commonly used on monitored systems where additional security verification is required.
4. When a Reset Fails
A reset may fail if:
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A zone is still open (e.g., window/door sensor)
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There is a power fault (mains off / battery issue)
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A tamper fault is still active
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You don’t have the correct user code
If the keypad still shows an alert after attempting to reset, the system needs further inspection.
Need Professional Help? We’ve Got You Covered
If your Texecom Premier Elite system refuses to reset or keeps displaying faults, it’s often safer to let a professional engineer handle it. Incorrect resets may leave your home or business unprotected.